Posting responses for the queries raised in https://wiki.openstreetmap.org/wiki/Talk:Amazon_Logistics
I take the complete responsibility to keep the page updated with information.
“osm-edit-escalations@amazon.com” is the open channel for all communications.
We are responding to all forum discussions within 24hrs unless it is a weekend or a holiday since 2019. In 2018, we were not aware of such platforms so didn’t participate in discussion, but post inputs from forum, we are regularly engaging in discussions.
We do communicate via changeset discussions, Forum discussions or “osm-edit-escalations@amazon.com” mail discussions.
Apologies if something went really wrong due to our edits. But apart from the changeset https://osmcha.org/changesets/86907142/ none of the changesets commented had a data error. Having top-notch data quality is our first rule of thumb because this data is also used by our delivery partners who might end up into accidents if a wrong information is added.
As mentioned earlier, every query should get a response within 24hrs with an update on actual resolution.
I personally update it if any new developments happen.
Sorry, I didn’t get this question. Which tag are you talking about?
If an edit is made today, the immediate next day the changeset gets cross verified for the following inputs:
- If the nodes are connected appropriately to parent road or not
- Did the editor check all the latest available resources in OSM
- Did editors delete any previously added community information wrongly
- Is the edit made following all OSM wiki guidelines
Basically in second level check we do a re-audit of complete edit and take a call. If in case the editor made a mistake, we ask him to make corrections accordingly within next 24hrs.
Our internal audit comments were not posted as changeset comments. Do you think it is a good idea for same organisation to have public discussion?
Can you give specific examples on when they didn’t follow the own rules?
We tried to find the edit history from our editors and identified it to be started from 2018. I don’t think there is any reason to hide the start date. From the beginning, the only intention of Amazon was to share the information we had that can benefit the larger OSM community and work towards the betterment of OSM.
We only use the publicly available OSM resources. There were only two instances where we used private information, but that too well discussed with the community members and taken a call. Please refer to the following discussions for more context: https://forum.openstreetmap.org/post.php?action=post&tid=68933
I didn’t get the question, can you please elaborate.
As mentioned above, once the #hashtag is implemented, will make sure to add it as a part of the comment to make it different from other edits.
What is this search term. Didn’t get your query.
I didn’t answer to individual changeset comments since all of the changeset comments stated the same information as discussed above. Tried my best to respond to all the questions. I didn’t understand few questions where I posted my queries. Please let me know if I missed anything.
Regards,
Jothirnadh