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#1 2016-02-10 10:56:10

AllgäuCycle
Member
From: Germany
Registered: 2016-02-10
Posts: 24

Norton found Trojan.Gen.X in uninstall.exe

Hello,

today I downloaded from "http://garmin.openstreetmap.nl/"
a "Routable Bicycle (Openfietsmap Lite)" from US-Florida.

When I install this map on my windows 10 PC the Norton Security blocked the file: uninstall.exe

Trojan: Trojan.Gen.X
File:     C:\Garmin\Maps\Openfietsmap Lite(US-FL)\uninstall.exe

Is this correct?

Martin

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#2 2016-02-10 11:34:08

ligfietser
Member
Registered: 2008-10-09
Posts: 5,353
Website

Re: Norton found Trojan.Gen.X in uninstall.exe

Probably not, unfortunately Norton detects a lot of false positives. Please submit this file to Symantec/Norton to check so they can fix and update their definitions. On https://www.virustotal.com/ you can also submit this file to check if it contains malware.

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#3 2016-02-10 14:00:21

AllgäuCycle
Member
From: Germany
Registered: 2016-02-10
Posts: 24

Re: Norton found Trojan.Gen.X in uninstall.exe

Hello ligfietser,

I scanned the file uninstall.exe at virustotal.com . Here is the result:

24546152uu.jpg

I will ignore this warning from Norton!
Thank you very much

Martin

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#4 2016-02-10 14:29:15

AllgäuCycle
Member
From: Germany
Registered: 2016-02-10
Posts: 24

Re: Norton found Trojan.Gen.X in uninstall.exe

Hello ligfietser,

I sent the file and the information to Symantec  ...

https://submit.symantec.com/false_positive

I hope they fix their definitions!


Martin

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#5 2016-02-10 15:39:19

ligfietser
Member
Registered: 2008-10-09
Posts: 5,353
Website

Re: Norton found Trojan.Gen.X in uninstall.exe

Thanks Martin, I expect them to do so.

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#6 2016-02-11 19:42:32

AllgäuCycle
Member
From: Germany
Registered: 2016-02-10
Posts: 24

Re: Norton found Trojan.Gen.X in uninstall.exe

I have an answer from Symantec (Norton):

In relation to submission [3909586].

Upon further analysis and investigation we have verified your submission and as such this detection will be removed from our products.

The updated detection will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/av … nload.html

Please note that whitelisting can take up to 24 hours to take effect.
...
...

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