bhkv, find another map supplier. I cant help you further.
Bhkv, ligfietser is trying to help you in his spare time for free, as he did for countless others. Please don’t be rude even if you can’t figure things out after his multiple tips and suggestions. I do agree that the documentation is rough and has gaps.
I have noticed most of this past week that osm2 osm3 serves have been unavailable leaving things up to the sfs4 server.
Are you aware of this?
Thank you.
Yes, I’m aware of that, sfs4 has fixes that osm2 and 3 don’t yet have. That’s no problem as sfs4 is fast enough to handle all requests.
In the newest map version, these two tiles are still red. It looks like it wasn’t the mkgmap versions.
Schleswig Germany, there is a small red tile you can not enable to download
Hi Lambertus
Been using your facility for years, always with good results, but am trying to get a map out now and am met with a tiny choice of options … basically only map tiles. Would like the windows EXE file and the full 2.5GB gmapsupp.img / zip file, but there are none to be found.
Please advise what I am doing wrong / need to do. (screenshot follows)
Hello
I have been using this great service a bit over a year now - thank you for providing such a useful feature! 
On my Garmin etrex20 I had been using the premade tileset for the Canada, Quebec region (CA-QC-17-12-2014, Generic Routable New) with no issues. Previous versions of the dataset also have had no issues.
When wanting to update to a newer set around 20 Jun 2015, I noticed that several tiles from the set would not display on the eTrex 20 (particularly the CA-Montreal Tile). Everything appears correctly in Basecamp.
Wondering if this was an issue specific with a bad render of a tile or somthing. I verified with a custom made set with the same result. Lurking around the forums and the net, I could not find anything to indicate a specific issue with the etrex20.
I also gave a go at generating a very small set of data from osm using mkgmap in the montreal area that was causing problems; using the .typ file packaged in your sets. That rendered ok (but not identical to your normal rendering , having little experience with mkgmap and what not…)
Thinking that this issue might just resolve itself with the next generation of the datasets, I just downloaded the most recent CA-QC-01-07-2015. And now even more tiles don’t render on the etrex20. (and again it renders just fine in basecamp)
Considering that everything used to work fine - I am definitely suspecting the issue is with the generation of newer tiles hitting some kind of limit of what the etrex20 can render? (I would assume that it’s that since the same data set in dec 2014, there has been more detail/info/poi etc. added in OSM, that is hitting some limit of what can be rendered on the etrex20?)
Obviously I would really like to continue using this service, so wondering if this is a known issue? Or anyone else experiencing this? If I have to generate my own data from osm using mkgmap so be it, but would really like to know if anyone would know what is the limiting factor? (ex: number of POI? Polycount?)
In any case any guidance would be much appreciated. 
The map generation for Germany, New style failed. no zip/img files in the folder 
http://osm2.pleiades.uni-wuppertal.de/garmin/generic_new/01-07-2015/1a81529837593eaff0c931679170e26a/
Can I somehow restart the rendering process?
@arandom_gps_user: make sure you have removed the older mapsets from your device. If you have two tiles with the same number, they result in a blank map. You can check those errors with Javawa Device Manager
I’ve been trying to request a manual tile selection routable cycling map…I continue to get the first email with a “check status” URL but the second email does not come through. This is what I’m seeing when I click on the URL in the first email:
“This request could not be found in the queue. Most likely the map is already generated and you received another email containing the url where the map can be downloaded, or you should receive that email shortly.”
Same thing for the last 48 hours. Please advise. Thanks!
I’ve tried several requests for a Routable Bicycle map throughout the day-- I have only received the first email. When I attempt to track the status I get this message:
“This request could not be found in the queue. Most likely the map is already generated and you received another email containing the url where the map can be downloaded, or you should receive that email shortly.”
But as I wrote above, I have still not received the the other email with the url.
If it helps this was my latest status link contained in the request’s initial email:
Below you find a link to a webpage that shows the current status of your request.
<http://sfs4.pleiades.uni-wuppertal.de/garmin/status.php?id=aa0c5a53b07bf8d59b0dab34798503df>
I really think your service is AWESOME! I just hope I can get it to work…
Please Advise,
Ed Coda
Morning,
i use that Service also since Monthes - great thing and most times it works very very well ! Thank you very much all for that.
Since some Days i have the same Problem - Germany maps didn’t work any more. There is no Installer not on the Routeable and not on the New Style Routable. Have tried to get the map with manual selection (just adding one small tile) but this didn’t work. There is no request any more in the queue and i get no download link.
And i see also that Red Tile in the Germany Map (near Strassbourg).
Maybe someon is able to fix that Problem with the Germany map.
Regards Mario
Hi,
I’ve used this excellent service before and think it is fantastic. Unfortunately, this time I am having the same issue as previous posters.
Since last night I have been trying to request a routable bicycle map but I only get the first email. If I click on the link to track the request I get this message:
“This request could not be found in the queue. Most likely the map is already generated and you received another email containing the url where the map can be downloaded, or you should receive that email shortly.”
I have tried 3 times now, twice last night and once this morning, but the second email has never arrived.
Please can you help?
Thanks in advance.
Neil
Hello!
I also have the same problem. Trying to generate the map, but only get the first mail and not the completion mail. I love this service and use it for every trip I go on so I hope it gets back to a working state again.
Cheers
/Robert
Wierd that the service chose to use the osm2 server as it is indicated as not available. But perhaps it’s because there is a problem with the only available server sfs4. Looking into it. This is why everyone’s custom map request is failing too.
Edit:
The remote filesystem that stores all the maps is not mounted after a server reboot. I’ll ask the server admin to look into this. The temporary solution is to use Country maps only.
Thanks ligfietser, that was the problem!
I had the maps disabled on the device, but I guess the img gets processed anyways. Out of curiosity I have had multiple same tiles from different maps present on the device before without issue, I suppose internally when they are generated by the server the associated tile number is somehow randomized or unique to each map set? Ex: in my area the preset map for New York State and Quebec Province share tiles, but don’t cause the blank tile/map, and both cooexist on the device.
But anyways thats a moot point since the problem is fixed!
Thanks for the quick help!
I have Garmin eTrex10 gps. I have put the northern region of Sri Lanka map and I was successful (OSM generaic routable LKA_01-07-2015). I can see the roads in openstreetmaps but my gps (Garmin etrex10) didn’t display the streetnames. Is there any way to display the street names in Garmin eTrex 10 GPS? I can see the streetnames in Garmin map source.
@Umapathy: I dont know the Etrex 10 but I think you can enable streetnames or change the zoom level in the settings of your device somehow.
Officially the eTrex 10 doesn’t support maps at all, so I assume it simply isn’t capable to display street names.